When you purchase products directly from the LivingHealthy SHOP, you'll experience the relaxing effect of our powerful Stress-Free Guarantee.
RECEIVING YOUR ORDER
Upon receipt of your order, your products will ship within 1 to 3 business days. Your package should arrive in 2 to 4 business days if you're in the West Coast, and in 4 to 7 business days in the East Coast.
If your order is placed BEFORE 2:00pm (PST), it will ship that same day via FedEx for next business-day delivery. If your order is placed AFTER 2:00pm (PST), it will ship the following day. Please note, any NEXT-DAY order placed on a Friday BEFORE 2:00pm (PST) will arrive the next business day (Monday), and if placed AFTER 2:00pm on a Friday, it will ship on Monday for Tuesday delivery.
We take extreme care when packing your order. If a mistake was made, call our toll-free Customer Service number at: 1-866-305-9233 Monday-Saturday 8:00am-5:00pm (PST).
Returns & Exchanges
WHAT'S THE RETURN POLICY? FREE RETURNS
No one wants to pay for returns, including us. It's enough just to have to return something let alone pay for it. Return postage of the unused portion will be paid by us.
Please call Customer Service for a return authorization at 1-866-305-9233 Monday-Saturday 8:00am-5:00pm (PST) within 30 days of your delivery.
If you ordered by credit card, we'll credit your account for the purchase price (excluding shipping & handling fees) within 14 business days after the return. Your credit should appear on your next statement depending on the issuing bank and/or billing cycle.
If you have requested an exchange, your account will be charged for the new item and credited for the return.